Privacy Policy

WishOurDays respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, build a celebration website, or use our services.

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1. Information We Collect

Account Information

We may collect your name, email address, phone number, login details, and other information you provide when registering or contacting support.

Website and Celebration Content

When you use WishOurDays, you may upload photographs, videos, messages, stories, event details, invitation information, and other content you choose to include in your website.

Guest Information

If you enable RSVP forms, guestbooks, polls, or guest uploads, we may process information submitted by visitors, such as names, contact details, responses, messages, and uploaded media.

Website creators should inform their guests about the information they collect and ensure that they have the necessary permissions.

Payment Information

Payments may be processed by third-party payment providers. We may receive transaction references, payment status, subscription details, billing information, and limited transaction metadata.

We do not intentionally store complete payment card details when those details are handled by our payment provider.

Technical and Usage Information

We may collect IP addresses, browser and device information, log data, page visits, approximate location derived from IP addresses, and information about how our services are used.

Communications

If you contact us, we may retain your messages and relevant support history to respond to your requests.

2. How We Use Your Information

We use personal information to:

• Create and manage accounts.
• Build, customize, publish, and deliver celebration websites.
• Store and display uploaded media.
• Process payments and manage subscriptions.
• Provide RSVP, guestbook, QR code, and other requested features.
• Send essential service notifications.
• Respond to customer support requests.
• Protect against fraud, abuse, and security incidents.
• Maintain, troubleshoot, and improve our services.
• Meet legal, regulatory, accounting, and compliance obligations.
• Send marketing communications where permitted and provide an appropriate way to opt out.

3. Legal Basis and Consent

We process personal information as permitted by applicable law, including where necessary to provide requested services, fulfill contractual obligations, comply with legal requirements, protect legitimate interests, or act on valid consent.

Where consent is required, we will obtain it and provide a way to withdraw it, subject to applicable legal requirements.

4. Public Websites and Shared Content

WishOurDays enables users to publish and share celebration websites.

Content included on a published website may be visible to people who access its URL and, depending on the creator's settings, may be discoverable by search engines.

Sharing a link does not necessarily mean a page is private. Do not publish information you do not want other people to see.

Website creators should review their content and visibility settings before publishing.

5. Cookies and Similar Technologies

We may use essential cookies and similar technologies to maintain sessions, secure accounts, remember preferences, and operate the website.

Where applicable, we may use analytics or marketing technologies subject to the required consent and privacy choices.

You can manage cookies through your browser and any consent controls we provide. Disabling certain cookies may affect functionality.

6. Sharing Information

We may share personal information with service providers where necessary to operate WishOurDays, including:

• Cloud hosting and media-storage providers.
• Payment processors.
• Email and notification providers.
• Security, analytics, and technical-support providers.
• Domain and infrastructure service providers.

These providers may process information according to their contractual obligations and applicable law.

We may also disclose information when required by law, to respond to valid legal requests, to protect users or the platform, or in connection with a business transfer where legally permitted.

We do not sell personal information as a standalone product. Any advertising or analytics practices will be disclosed as required by law.

7. International Data Transfers

Our service providers may process information in countries other than your own.

Where information is transferred internationally, we will take steps required by applicable law to protect it and ensure that relevant transfer requirements are met.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, meet legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary by data type. Content and account information may be deleted or anonymized when no longer needed, subject to applicable law, backup cycles, and legitimate retention requirements.

You should download any content you wish to preserve before closing your account.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, and misuse.

No online system can guarantee absolute security. Users should protect their passwords and notify us promptly if they suspect unauthorized access.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally available.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing.
• Request a copy of eligible information.
• Raise a complaint with the appropriate authority.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before responding.

11. Children's Privacy

WishOurDays is not intended to knowingly collect children's personal information without the necessary authorization or legal basis.

If a parent, guardian, or other person believes that a child has provided personal information improperly, they may contact us to request review and appropriate action.

12. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this policy as our services, practices, or legal obligations change.

We will publish the updated policy on this page and revise the date above. Where required by law, we will provide additional notice or obtain consent.

14. Contact and Privacy Requests

For privacy questions, data-access requests, correction requests, or deletion requests, contact: